techio difference

We help you consolidate, simplify, streamline, integrate, and stay on top of all technology-based demands

100% accuracy, 100% of the time

We take full operational and financial responsibility for all devices, applications, and infrastructure designated for data input and output and create a single source of truth for our partners. A consolidated and optimized ecosystem offering accurate business insights that they can 100% trust.

Same day resolution

We are committed to ensuring swift and effective resolutions with minimal workflow disruptions and maximum efficiency. Our dedicated team boasts an impressive track record, filling in the gaps and resolving over 85% of service tickets on the very same day they are received.

24/7 on-site team

Healthcare is a 24/7 business, and so are we. Our dedicated experts are by your side, on the ground whenever you need them, ready to support you in delivering the best support in the most efficient way.

Purpose-built solutions

Rather than selling you products, we focus on what you need to be successful. We go beyond the surface to deeply understand your workflows and challenges. Then, we leverage these insights to design tailor-made solutions optimized for success.

Simplified process

We’ve mastered vendor management, and we are ready to take ownership of your current environment and consolidate all systems and processes into a fully customized and seamless solution.

Unrelenting innovation

We are driven to push the boundaries of what is possible in healthcare I/O technology management. Our team is dedicated to staying at the forefront of innovation, ensuring that our partners are always equipped with the latest tools to provide the best possible care.

CLIENT IMPACT

Different challenges, similar success stories with Techio

“Techio has been more than just a partner for Crozer Health – they have become an integral part of our healthcare family. They truly go above and beyond to ensure the satisfaction of our end-users, even when faced with situations that may fall outside the contract. Their customer service is second to none and I've consistently received remarkable feedback about their outstanding work and their team’s extensive knowledge and experience. Techio makes it look easy.”
Tom Nataloni
Executive Director Information Technology
Prospect Crozer, LLC
“Techio is always my go-to and willing to bend over backward.  They are always there in minutes when I reach out for help. Techio played a pivotal role in setting up our 24/7 downtime workflow, and they were instrumental in configuring scan-to-folder and relocating and reconfiguring our ER equipment/ devices. The Techio team is simply amazing! Their rapid, successful, and friendly support is invaluable. They are a true asset to the team, and we're fortunate to have them as our partners."
Lauren Bradley
RN, Clinical Informatics Coordinator Crozer Chester Health System
“Techio has been more than just a partner for Crozer Health – they have become an integral part of our healthcare family. They truly go above and beyond to ensure the satisfaction of our end-users, even when faced with situations that may fall outside the contract. Their customer service is second to none and I've consistently received remarkable feedback about their outstanding work and their team’s extensive knowledge and experience. Techio makes it look easy.”
Tom Nataloni
Executive Director Information Technology
Prospect Crozer, LLC
"Working with Techio has transformed how we manage our Input/Output technology. From day one, they deliver on their promises with a comprehensive approach that covers every aspect of our Input/Output environment. When they say they'll be there 24/7/365, they mean it. The Techio team feels like an extension of our own, sharing our values and commitment to excellence in patient care. Their deep understanding of healthcare operations made our Epic integration with the Input/Output infrastructure seamless. They took initiative in identifying and implementing optimization opportunities, eliminating workflow bottlenecks and enhancing system performance. What impresses me most is how they tackle both the technical and operational aspects - from complex system integrations to ensuring our staff has the right tools at the right time. In healthcare, having a technology partner who truly understands our environment and challenges is invaluable. Techio has proven to be that partner."
Danny Asaoka
Executive Director, Information Services, MemorialCare
“Techio has been more than just a partner for Crozer Health – they have become an integral part of our healthcare family. They truly go above and beyond to ensure the satisfaction of our end-users, even when faced with situations that may fall outside the contract. Their customer service is second to none, and I've consistently received remarkable feedback about their outstanding work and their team’s extensive knowledge and experience. Techio makes it look easy.”
Tom Nataloni, MBA
Executive Director Information Technology Prospect Crozer, LLC
“Techio is always my go-to, and willing to bend over backward. They are always there in minutes when I reach out for help. Techio played a pivotal role in setting up our 24/7 downtime workflow, and they were instrumental in configuring scan-to-folder and relocating and reconfiguring our ER equipment/devices. The Techio team is simply amazing! Their rapid, successful, and friendly support is invaluable. They are a true asset to the team, and we're fortunate to have them as our partners."
Lauren Bradley
RN, Clinical Informatics Coordinator Crozer Chester Health System
“Techio’s response time is amazing. Service issues are resolved quickly, whereas, before Techio, printing issues would take days or weeks to address. With Techio, I know printing/scanning issues will be handled quickly and efficiently the first time.”
Patricia Geibler
Manager, IT Support Operations Prospect Health Systems

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